Frequently Asked Questions

Watch Make It Sew on YouTube

I can't find the show. Where is it?

We stream from our sister store's YouTube channel, Quilters HQ. If you're the Quilters HQ YouTube channel page at 6 PM CST and you still don't see the live stream, we may be running a bit behind and have not started the show yet. In that case, just refresh the page every few minutes until we get started.

The video is blurry, lagging or pausing frequently. What's going on?

Since the show is live streamed through YouTube (It's live! Anything can happen!), the video may not be the best quality at times. This could be due to a variety of different factors, including internet speed, connection issues, issues with YouTube, etc. If you're having trouble with video quality, the best thing to do is to try exiting the video and re-joining.

Registering for Make It Sew

What information will I have to give to register?

All we need to get your products to you is your email, first and last name, phone number, and your address.

How do I register for Make It Sew?

To register, click here.

Do I have to register for each individual show?

No. Once you've registered, you're good to go! If any of your information changes (if you move to a new address, get a new phone number, etc), just give us a call or send us an email at sew@sewmachinesexpress.com and we can update your information for you.

Ordering through Make It Sew

How does ordering through Make It Sew work?

Once you register, all you have to do is leave a comment during our live show with the product you want to purchase. After each show, we go through the comments and create an invoice for the products you ordered. Then, we'll email you the invoice. Once we receive your payment, we ship the order to the address you registered with.

How long will it take to receive my item(s) after I order?

Times will vary depending on your location, when we receive your payment, etc. We typically review the orders and put together the invoices within one or two days after the live show, but sometimes life happens and we take a little longer. If you ever have a question about a specific order, you can always contact us on Facebook, give us a call or email us at sme@sewmachinesexpress.com. If you're local to us, you can always choose to pick up your order in-store.

Make It Sew Weekly Giveaway

How do I enter the weekly giveaway?

All you have to do to enter is leave a comment on the live show while you're watching and subscribe to our sister store's YouTube channel Quilters HQ.

How is the giveaway winner chosen?

The winner is chosen randomly.

How do I know if I've won the giveaway?

The winner is always announced on the following week's episode of Make It Sew, so make sure to tune in!

I won the giveaway! What do I do now?

Congratulations! To claim your prize, contact us with your name, address, and email.

I've won a giveaway in the past. Can I win again?

Yes! Every giveaway is a new opportunity to win, so be sure to enter every week!